Port & Merchant Services
The port sector is one of the most critical pillars of Tanzania’s economy, serving as a vital link in regional and international trade. IYAYI COMPANY LIMITED is a certified and trusted port services provider, strategically positioned to support clients with the efficient handling of cargo, documentation, and customs processes at key Tanzanian ports — particularly Mtwara Port and Dar es Salaam Port.
Our experienced port operations team understands the complexities of port logistics — including vessel scheduling, container clearance, freight forwarding, and warehousing coordination. We work closely with Tanzania Ports Authority (TPA), Tanzania Revenue Authority (TRA), and other regulatory bodies to ensure smooth, compliant, and expedited clearance of goods.
Scope of Services
Whether you are a first-time importer, a seasoned freight forwarder, or a large industrial buyer, IYAYI ensures that your port-to-door process is seamless, transparent, and cost-effective. We take full ownership of the cargo journey — from ship arrival to final inland delivery.
- End-to-end cargo documentation for imports and exports
- Manifest verification and real-time progress tracking
- Regulatory submissions and customs declarations
- Interface with shipping lines and port authorities
- Container unloading, palletization, and safe offloading
- Handling of bulk cargo, loose goods, or project equipment
- Coordination of temporary storage or bonded warehousing
- Inland container depot (ICD) logistics support
- Air, sea, and road transport integration
- Freight cost optimization and schedule management
- Documentation consolidation (bill of lading, invoice, packing list)
- Container tracking and customer updates
- Direct representation with TRA and other customs agencies
- Resolution of cargo holds, inspection disputes, or classification issues
- Pre-shipment inspection (PSI) compliance and duty computation
- Exemption management (for NGOs, diplomats, special permits)
Operational Capabilities
Dedicated clearance agents and operational staff based at both Mtwara and Dar es Salaam ports
Document tracking, port queue updates, and automated clearance status reporting
Adherence to ISPS (International Ship and Port Facility Security) code, customs protocols, and port health regulations
Simultaneous handling of multiple containers (TEUs and FEUs)
Dry cargo, containerized goods, machinery, chemicals, building materials, and aid consignments
Typical Clients & Sectors Served
- Importers & Exporters: Industrial equipment, FMCGs, electronics, and spare parts
- International NGOs: Medical shipments, emergency supplies, and donor-funded cargo
- Manufacturing Firms: Machinery imports, raw materials, and assembly inputs
- Construction Companies: Bulk imports of cement, steel, and prefabricated components
- Government Institutions: Official procurements and diplomatic consignments
Key Achievements
Successfully managed over 500+ container movements (TEUs) at Mtwara Port during peak 2024 season
Cleared and delivered over 50 high-value consignments for infrastructure and development projects
Played a key role in the import logistics of specialized health equipment for Southern Zone referral facilities
Recognized for zero demurrage clearances in multiple high-priority shipments
Strategic Advantages
- Location Synergy: Our headquarters in Mtwara provide logistical efficiency for Southern Corridor clients
- Regulatory Experience: Deep working knowledge of Tanzanian import/export laws and customs processes
- Time Efficiency: Proven record in fast-tracking clearance processes to minimize port delays
- Client Advocacy: We proactively represent our clients' interests to ensure compliant and affordable port logistics
- Multilingual Team: Fluent communication in English, Kiswahili, and French for international coordination